Call
German or English
Voice AI · Azure Pilot
Call. Say what you need. Reach the right specialist.
The AI voice center is a controlled demo for the virtual company HABA Consult. It accepts conversations, answers questions about the virtual company, and transfers callers with context to specialist AI roles when needed.
Azure Communication ServicesVoice LiveMicrosoft FoundryManaged identity
HABA Voice CenterDemo active
AIAI receptionReception · voice marin
Microsoft · echoAI · sageComplaints · cedar
Interactive flow
Just say what it is about.
Reception understands the request semantically, connects the right specialist, and always remains available as the way back.
Try it
AI reception
understand · classify · inform
Reception is listeningSimply say what you need.
Semantic, not menu-drivenContext follows the transferReturn to reception at any time
In the pilot today
Four roles, clear boundaries, one shared public knowledge base.
Reception and orientation
General questions about HABA Consult, public projects, products, and demo environments are answered directly.
Specialist voices
Microsoft, artificial intelligence, and complaints management have separate roles, voices, and conversation styles.
Context, not a restart
Every transfer is confirmed briefly. The target role receives a limited factual summary.
German and English
The conversation starts in German and switches to English—including transfers and the farewell—after a complete English utterance.
Public knowledge
No prices, personal names, contact details, binding promises, or protected-area internals.
No recording
Audio is processed live only. Call recording and persistent audio storage are disabled.
Native app · multiple services
The telephony client became an employee app.
The shared workspace combines support and complaint cases with company news, internal knowledge, People Ops, and group-protected tasks. The voice center is now one module of the app—not its only purpose.
Roadmap
The ideas are captured. Delivery happens in sensible layers.
Voice pilot
Reception, specialists, context transfer, German/English, and public knowledge boundaries.
Callback and navigation
Structured callback requests, website guidance, and an optional voice message.
Protected workflow
Backend and event queue for ownership, context, status, and optional tickets. Email is supplementary at most.
Native employee app
Mobile cases, company news, knowledge, People Ops, and group-protected tasks on iPhone and iPad.
Quality assurance
Recording only after legal review, transparent notice, consent, retention limits, and an access model.
Pause and hold music
Useful only when callers truly wait for people or scarce resources. There is no convincing need for always-available AI roles today.